Ph: 404-320-7834

If retail can have Black Friday, Cyber Monday,
and Holiday Sales…so can we!
Black Friday Sale – 20% OFF
Cyber Monday Sale 15% OFF
Holiday Sale 10% OFF

Black Friday Begins midnight Thursday, November 23, 2017 – ends midnight Sunday November 26, 2017

EQ 400

TriMetrix EQTM Assessment with up to a 2 Hour Debrief

Must be taken and debriefed by
Thursday, February 15, 2018

Scheduling is first come – first served basis

Learn More and Bonus

TriMetrix 400

Powerful TriMetrixTM Assessment and up to a 2 Hour Debrief

Must be taken and debriefed by
Thursday, February 15, 2018

Scheduling is first come – first served

Learn More and Bonus

Coaching 400

Six-Month Coaching Program including our
Powerful TrimetrixTM HD Assessment


Must be taken and debriefed by
Thursday, February 15, 2018

Scheduling is first come – first served

Learn More and Bonus

The quality of your customer service depends on the quality of your people.

~~ Diane Bogino

HotelBuilding and maintaining a database of satisfied customers is a challenge for any organization and having the right people interacting with customers to maintain and keep your data base growing is key in overall customer satisfaction. Understanding who the customer is and the type of interaction the customer best responds to can be the difference between satisfied and dissatisfied customers. Our products can teach employees how to recognize the behavioral style of customers and, therefore, adapt their own behavioral style in order to effectively communicate.

 In this program participants will learn:

 Their customer service problems skills and how to make them stronger

  • Perceptions – how they and others view them
  • How they influence customers, how they react to changes and how they react to your customer service policies and procedures
  • Good customer service strategies to fit any customer’s needs
  • How to control certain customer service situations to the customer’s satisfaction
  • How to develop an action plan to provide better customer service on time, every time
  • Areas for improvement

Call today to get started: 404.320.7834 in the Atlanta area; Outside Atlanta Area 1.800.906.7834 or email: This email address is being protected from spambots. You need JavaScript enabled to view it.

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